Καλημερα
Εχει συναδελφος στην δουλεια το OnePlus Nord CE 3 Lite 5g και εχει προβλημα στην εφαρμογη του Facebook με τις ειδοποιησεις γενεθλιων. Ενω ολες οι αλλες ενημερωσεις ερχονται κανονικα δεν παιρνει τις συγκεκριμενες ειδοποιησεις.
Εχω κανει τα βηματα που προτεινει το google αλλα τιποτα.
Καθε βοηθεια ευπροσδεκτη.
Ευχαριστω.
To fix Facebook birthday notifications on your OnePlus Nord CE 3 Lite, check in-app and phone settings, clear the Facebook app's cache, update the app to the latest version, ensure Do Not Disturb mode is off, and verify background data and app refresh settings are enabled for Facebook. If the issue persists, reinstall the Facebook app or try logging out and back in.
Check In-App Settings
1. Open the Facebook app and tap the menu icon (three lines).
2. Scroll down to Settings & Privacy and select Settings.
3. Under the "Preferences" section, select Notifications.
4. Find and tap on the Birthdays option and ensure notifications are enabled.
Check Phone Settings
1. Go to your phone's Settings.
2. Find Notifications and select the Facebook app.
3. Make sure notifications are enabled and allowed to show in the background.
4. Check that Do Not Disturb mode is turned off.
5. Look for any settings related to battery optimization for the Facebook app and ensure it's not being restricted.
Perform Troubleshooting Steps
1. Clear Facebook App Cache:
In your phone's settings, find the Apps section, select Facebook, and clear its cache to remove corrupted data that might be causing the issue.
2. Update the Facebook App:
Check the Google Play Store for any pending updates for the Facebook app and install them.
3. Reinstall the App:
If the above steps don't work, uninstall and then reinstall the Facebook app to resolve any deeper conflicts.
Check for Account-Specific Issues
1. Log Out and Log Back In:
Sometimes logging out and back into your Facebook account can reset notification triggers.
2. Verify Friend's Birthday:
Check the friend's profile to ensure their birthday is entered correctly and that you haven't muted notifications for that friend.