Το ίδιο έπαθα και εγώ και τους εστειλα αναφορά προβλήματος γιατι το πήρα πρόσφατα, και μου απαντήσαν:
Dear Christos,
Many thanks for your feedback.
Could you please ask your local outlet about repairing price first? If it's not higher than our expectation, we will afford such a fee.
Or you can send back to us and exchanged for a brand new equivalent product.we will refund you however we are unable to refund the former shipping cost.
If you're not willing to agree the two above, we will resend you a new one and you need to pay us 70 percent of the items to cover the compensation.
Please contact me as soon as possible and let me know which one you could be acceptable.
We would like to thank you very much for your understanding and kind support. We sincerely apologize for any inconvenience caused and look forward to hearing from you soon.
Όπως καταλαβαίνεις το να το στείλης το κουτί στην κίνα με δικά σου έξοδα και να σου στείλουν καινούργιο πάλι με δικά σου έξοδα θα κοστίσει περισσότερο από το να το αγοράσεις .