Γεια σας.Θέλω να κάνω επιστροφή για επισκευή 2 κινητών στο fastcardtech.Μου στείλανε τις παρακατω οδηγίες.Επίσης μου ζήτησαν να βάλω στο καπάκι της μπαταρίας 20 $.Ξερεται αυτό γιατ?Τι πρέπει να προσέχω να μην χαθεί η παραγγελία?
Dear buyer:
Fastcardtech try support best service and support for buyer.
Follow our company give our all product warranty, under 1 year phone. you can get warranty
service.
Here is our policy: http://www.fastcardtech.com/article.php?id=12
Before you ship back please read it first:
*1*Please not use DHL, FEDEX, UPS, TNT, EMS these company Express-services, it will be hold by
customs forever due to China Strict customs laws. And we cannot do anything about it.
EURO buyers we advise not use shipment service from code "CC" (Sample CC028887999NL) it will be
100% hold by custom.
*2* Please ship back package by normally Registered-Airmail service with track number. It also
will save your much money for use this service.
*3* Please left a paper in box
1. Your order number for you’re shipped back.
2. Please write this is “Personal package to friend value 65usd not new” (Also note it in
shipment invoice)
3. What problem for your items
4. Your Tel number and address
5. Your Email address
Please give us these info on note paper put in package for help us fast deal with your repair
case: (No info package we will hold it )
Please fill out the attached file
*4* Please note in shipment invoice “Personal package to friend value 65usd”
Please not write it cost higher, if higher mean it will be add tax.
*5* About repair fee, Repair all fee we will pay for buyer include ship back fee in one month,
but if you had use phone over 1 month (hardware problem damaged by buyer need pay cost fee too),
you need pay ship back to you fee (what you paid when you order phone shipment fee, just pay
same money no extra charge). If you wish save some money you can use Registered Airmail but some
% easy to lost .If you wish use Registered Airmail only need pay 20usd.
Shipment fee please pay cash for save you some fee, you can put money in phone back battery case
for safe.
You also can use PayPal or bank payment pay it but please add fee.
Please ship your repair phone to this address:
Name: MR Chang Shi Zhuang
Street: Room 102,No. 14, Lane 461, Tian-shan Road, Chang-ning District
City: SHANGHAI
Country: CHINA
Postal code: 200336
Note again: Please not use DHL, FEDEX, UPS, TNT, EMS these company Express-services, it will be
hold by customs forever due to China Strict customs laws. And we cannot do anything about it.