harris_BV

από εδώ έχει πάρει κάποιος είναι έμπιστο το site, γλιτώνουμε το τελωνείο?

ζήτησα refund και μου απάντησαν το εξής: Thanks for your message and sorry for my late to response. We are so sorry for the inconvenience to you. Because you do not pay for the insurance and I am sorry for that we can not full refund you 1."Both parties agree that, following order dispatch, transportation is the sole responsibility of the third-party logistic company. During this stage, full ownership of the product(s) belongs to the buyer; all associated liability and risks during the transportation shall be borne by the buyer". 2."Any orders that do not have shipping insurance will not be the responsibility of G… and the customer takes full liability for their package during the shipping process." We also do not hope this situation happen, you lose your money and we also lose our product. We sincerely hope you can give understanding for us. Besides, we also kindly remind you if you purchase some products with large value next time in our store or other stores, you would better to purchase the insurance to avoid the losing or damaging on the way. I am sorry for that and we can try our best to refund 95USD on your paypal account. If you can agree with it, we will process to refund you. We sincerely apologize for any inconvenience to you. Hope to get your understanding and this can be acceptable for you. Best regards Halen Gearbest Customer Service η απάντηση τους ήταν μέσο paypal, μπορώ να κάνω κάτι άλλο για να πάρω όλο το ποσό???

καλησπέρα… έστειλα ένα mail στο gearbest γράφοντας για την παραγγελία μου και γιατί έχει αργήσει τόσο πολύ και μου απάντησαν το εξής: We apologize with this delay and sincerely regret to hear that you have not received your order. After reviewing your order in detail, we have found that you haven't purchased any insurance during the check-out. Please understand that in such case we can only compensate you partially. The shipping company is actually responsible for this loss which is sadly beyond our control. Please review in detail our shipping and insurance policy in our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html However, as you are a valuable customer, we are willing to help you the best way we possibly can. Here are the best solutions we can offer you in this situation: 1) Resend the item upon repaying 50% of the order value. In this case we will send you an invoice to submit the payment of 90 USD via PayPal. Please confirm your shipping address again in this format: Consignee Name: Detailed Address: City: State (Province): Postal Code: Country: Phone Number: 2) Partial refund to your Wallet as store credit. We can refund 90 USD as a gesture of good will to your Wallet and exceptionally reward you with extra points (You will receive 2 points for every 1 USD. For example 3 USD will gain you 6 points). This refund will be processed within 24 hours. You can use both your Wallet and points to purchase your future products. Learn more about wallet benefits : http://www.gearbest.com/m-article.htm?id=111 Learn more about points benefits : http://www.gearbest.com/about/about-points.html 3) Partial refund to your original payment account. In this case, we can refund 90 USD to your original payment account. Kindly let us know your decision. Once again we apologize for any inconvenience caused. Best regards, Rachelle Gearbest Customer Service http://www.gearbest.com/ τι να κάνω??? ξέρει κάποιος κάτι??? γιατί να μου γυρίσουν μόνο τα 90 το κινητό έκανε 160, όποιος μπορεί ας βοηθήσει!!!!

καλημέρα... είναι κάποιος άλλος που δεν έχει πάρει ακόμα την παραγγελία του από τέλη Δεκεμβρίου ή είμαι ο μοναδικός??? έχω παραγγείλει κινητό από GEARBEST και έρχεται με PostNL, είναι νορμάλ τόση καθυστέρηση ή πρέπει να ανησυχώ:worry::worry:???ty!!! 24-12-2016 18:22 The item is on transport to the country of destination GREECE 24-12-2016 09:22 The item is on transport to the country of destination 23-12-2016 11:08 The item is at the PostNL sorting center 19-12-2016 01:54 The item is pre-advised